Privacy Policy
Last updated: March 2026
1. Information We Collect
When you use GMB Card, we collect information you provide directly: your name, email address, phone number, business details, and payment information. We also automatically collect usage data including your IP address, browser type, device information, pages visited, and feature usage patterns.
2. How We Use Your Information
We use the information we collect to: (a) provide, maintain, and improve our services; (b) process payments and transactions; (c) send important service notifications and updates; (d) respond to your support requests and communications; (e) analyze usage patterns to improve our platform; (f) detect and prevent fraud or abuse; and (g) comply with legal obligations.
3. Data Storage & Security
Your data is stored on secure servers with encryption at rest and in transit (AES-256 and TLS 1.3). We implement industry-standard security measures including HTTPS for all communications, bcrypt password hashing, HTTP-only JWT cookies, role-based access controls, and regular security audits.
4. Third-Party Services
We use select third-party services to deliver our platform: (a) payment processing services (UPI gateways, Razorpay, Stripe); (b) email delivery services for transactional emails; (c) Google My Business API for review management integration; (d) AI services for automated review reply generation.
5. Cookies & Tracking
We use essential cookies for authentication and session management. These cookies are strictly necessary for the platform to function and cannot be disabled. We do not use third-party advertising cookies or cross-site tracking.
6. Your Rights
You have the right to: (a) access your personal data at any time through your dashboard; (b) request corrections to inaccurate information; (c) request deletion of your account and personal data; (d) export your data in a machine-readable format; (e) opt out of marketing communications; (f) withdraw consent for data processing where applicable. To exercise any of these rights, contact us at support@gmbcard.com.
7. Data Retention
We retain your personal data for as long as your account is active. Upon account deletion request, your personal data is permanently removed within 30 days. Financial records are retained as required by applicable tax and accounting laws.
8. Children's Privacy
GMB Card is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
For any privacy-related inquiries, contact us at support@gmbcard.com.